One Stop Shop To Streamline Development

If you've ever tried to get a building permit, or figure out where your application to the city is in the process, you might have noticed that the process for would-be developers in Saint John can be confusing and even contradictory.

The City is now looking to streamline all that with a so-called One Stop Shop for development. Technical Services Engineer Pamela Bentley explains they're looking at ideas from other cities, including online permit-tracking, automated texts that tell you when your application has passed a regulatory step, same-day permits, and overall a better sense of transparency for the customers using the system.

Mayor Mel Norton told the team behind the d One Stop Shop they've displayed an excellent vision, and several common Councillors referred to the streamlined process as long-need, and overdue.

Council voted to support the principles behind the One Stop Shop. Documents will go to the Planning Advisory Committee for approval in the fall.